Support Policy Page

At Golden Myanmar, we are committed to providing our customers with high-quality products and exceptional customer service. If you have any questions or concerns about your purchase, please don't hesitate to contact our support team. Here's what you need to know about our support policy:

Contact Methods: You can reach our support team by email at support@goldenmyanmar.org. We aim to respond to all support inquiries within 24 hours.

Support Hours: Our support team is available Monday through Friday, from 9am to 5pm Myanmar Standard Time.

Support Topics: Our support team is available to assist with any questions or concerns you may have about your purchase, including product information, shipping, and returns.

Escalation Process: If you are not satisfied with the response you receive from our support team, you may escalate your inquiry to our customer service manager at customerservice@goldenmyanmar.org.

We are committed to providing exceptional customer service and will do our best to resolve any issues you may have with your purchase. Thank you for choosing Golden Myanmar!